Contact & Support

We love to hear from our customers, natural health nuts, and plant enthusiasts! Explore helpful resources and contact us directly using the information below.

Online Ordering Support

If you have a question about your order, account, or need further assistance please call 1.800.831.7780 or email info@gaiaherbs.com.

Our Customer Support Team is here for you Monday through Friday, 9am - 5pm EST. We observe all federal holidays and will be happy to assist you on the next business day.

Shipping & Payment Information

Orders placed Monday through Friday (excluding major holidays), will typically ship within 24 hours and received within 5-7 business days (often sooner!), depending on your ZIP code. Shipping is FREE for all orders over $49. We are currently unable to ship to PO Boxes, military addresses, and/or internationally. Some products on gaiaherbshemp.com may not be eligible to ship to Idaho, Indiana, Mississippi or Utah. Learn more about shipping and rates.

Our Satisfaction Guarantee & Refund Policy

We hope that you love your product, but if you are not absolutely satisfied with a purchase made on gaiaherbshemp.com, for any reason, let us know. We will promptly assist in the return of the item and credit your account. Your experience and satisfaction are important to us. Learn more about our 100% Satisfaction Guarantee.

Send A Message

Customer & Retailer Support

Our Customer Support Team is here for you Monday through Friday, 9am - 5pm EST. We observe all federal holidays and will be happy to assist you on the next business day.

New & Existing Orders

1.800.831.7780

Product or Ingredient Inquiries

1.800.831.7780

Retail Partner Support

1.800.831.7780
Additional Contact Information

Corporate Office

1.800.831.7780

Fax

1.800.717.1722

Email

info@gaiaherbs.com